Return & Refund policy

At Alimamainternationalllc, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. This Return & Refund Policy outlines the process for returning items and seeking refunds.

Returns:

You have 7 days from the date of delivery to initiate a return. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging. Please provide proof of purchase when making a return.

Refunds:

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 business days.

Exchanges:

We do not offer direct exchanges. If you wish to exchange an item for a different size or color, please initiate a return and place a new order.

Shipping Costs:

Shipping costs for returns are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support within 3 days of receiving the product. We will provide instructions for returning the item and, if applicable, send a replacement.

Cancellations:

If you need to cancel an order, please contact us as soon as possible. If the order has not been shipped, we will cancel it and issue a full refund.

Contact Us:

If you have questions about our Return and Refund Policy, please contact us.

By making a purchase on our website, you agree to the terms of this Return & Refund Policy.